Greetings,
I wanted to give a big shout out to Josh and the crew for lining me up with a 5’11 CI OG Flyer back in early Jan
’21 …. Due to some health issues in the family and work / swell conditions , I was finally able to surf my Flyer on 5-21-21 , the day before my birthday (60) … Love the board so much , surf was a little choppy but had some nice 3 foot faces to wrap into
and feel the classic Merrick hip do its thing … the board surfs as described and is very predictable with nice fin release the harder you push the rails on cutbacks and wraps…
Again , the direct customer focused approach @ the surf-station goes for miles and is greatly Appreciated …
One more retro active shout out to TORY – back in early spring 2006 I called the SS 1 800 ( about 7:30 am – I was rehabbing
My left shoulder from surgery ) thinking I was going to leave a message to see if SS had any O’neil Gooru full suits and to my
Surprise Tory answered the phone and assured my he would check the inventory and let me know as soon as he found out …
3 days later I had the nice stretchy Gooru suit to get back in the surf – FOLKS , this is how you win customers for life !!
Thanks again and GOD BLESS ,
Craig Sutlive
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Craig,
Thank you so much! We miss the mark on occasion but we do try our best! It’s super nice to hear when a customer appreciates what we do.
I personally keep my hand in the business in some fashion or form most every day, 36 years into this. I think I remember that phone call from 2006.
Thank you again so much. We are making yet more changes to improve / get better, and thank you for sticking with us!
-Tory
